Welcome to Pelle Pelle – where your style journey begins! At Pelle Pelle, we strive to offer an unparalleled shopping experience, bringing your fashion dreams to life. Our commitment to customer satisfaction is reflected in our seamless services and top-notch products, setting the stage for a shopping adventure like no other.
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
- Transit time is (4-6) Business Days (Monday to Friday)
- Handling time is (1-10) Business Days (Monday to Friday)
- Order cut-off time will be 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
SHIPPING COST
- Free shipping on all orders in the USA
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Phone: +1 313-634-7493
ORDER TRACKING SYSTEM
When we start your transfer, you’ll receive a tracking number with your order, allowing you to monitor your order’s status until it arrives in your hands.
WRONG ADDRESS
If you provide the wrong address and are not there to receive the delivery, the product will be returned to our store. You will be responsible for the full shipping cost if you provided the incorrect address.
Cancellations
If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel damaged in transit, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.
Tax
We do not charge any kind of tax.
Customer Support: 24/7-
Phone: +1 313-634-7493
Email: [email protected]
Address: 10545 Joy Rd, Detroit, Michigan 48204, United States.